Customer Care Specialist with Finnish

What can we offer?

  • Flexible working schedule upon your time possibilities
  • Possibility to start on part time and move to full time anytime.
  • Magical moments you'll experience outside your comfort zone.
  • A warm welcome in a diverse international team.
  • Inspiration from teammates. We support open, constructive discussions about plans and projects.
  • Enormous support for your daily work and for your professional growth.
  • First of all, great job. We customer care worldwide, which brings us unexpected challenges.

What will you do in Webnode?

  • Proactive help to our users when building their websites, giving additional value
  • Maintain a positive interaction with customers
  • Providing support to our users to find a solution and answer their queries
  • Back office Customer Care: emails (main task) and online chat + phone line (low frequency)

What do we require?

  • Finnish on fluent level, native is a big advantage
  • English on communicative level
  • Responsible, proactive, communicative reliable
  • Curious self-learner
  • Enjoys interacting with customers
  • Advanced knowledge of computer and Internet use
  • Resistant to stress, team player, goal oriented
  • Experience in Customer Care is a big advantage

About the job

  • Company: Webnode CZ s.r.o.
  • Address: Hlinky 995/70, Brno - Staré Brno
  • Required education: High school diploma or technical with a certificate
  • Required languages: Finnish, English
  • Benefits: Garden workouts, fresh fruits in a workplace, sport challenges in Endomondo, great coffee, day off for your birthday, home office, flexible working hours, company kindergarten, holidays that you celebrate, internal language courses, paternal vacation, contribution to any external courses, company library, 5-year anniversary gift, gift for your wedding day and birth of a baby, extra vacation days after 3 years in company, international breakfasts and other events, reduced mobile phone tariff and bank account, Webnode Premium Plans for free, and lots of others.
  • Employment: part-time
  • Employment duration: Fixed period
  • Contract type: Employment contract / contract for work  


ARE YOU INTERESTED IN THIS POSITION?

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