Czech Customer Care Specialist
Webnode CZ is a fast-growing company that creates an online website builder that allows people to make their own websites without any technical or coding skills. We are not a corporate company, you will rather find an informal, multicultural and friendly workplace. We have great benefits focus on work-life balance, health, cooperation and education and so many company social events and lots of fun every day here in Webnode.
What will YOUR DAY look like?
- Before you start helping our customers, you receive well-rounded training.
- You will take care of our users and guide them through the process of making their own websites.
- Education does not stop with your training. The following few weeks, you can develop your skills in a team full of friendly colleagues.
- You will help users mainly via email, but sometimes also via phone or on Facebook.
- You will answer countless user questions - ranging from switching website colours to creating new mailboxes.
How do we imagine YOU?
- You should be a native speaker of Czech/Slovak or have an excellent command of the language.
- Communicative English is a must (any other language is a huge advantage).
- You don't mind responding to emails, online chats as well as phone calls.
- General overview about "online world" (SEO, website, online marketing, blogging) is a big plus.
- And the most important is that you want to help others succeed in the online world.
Send us your resume with some motivation letter and lets talk about the rest in person or online, via Skype call if you are not in Brno.
About the job
- Company: Webnode CZ s.r.o.
- Address: Hlinky 995/70, Brno - Staré Brno
- Required education: High school diploma or technical with a certificate
- Required languages: Czech (Proficient), English (Intermediate)
- Benefits: Garden workouts, fresh fruits in a workplace, sport challenges in Endomondo, great coffee, day off for your birthday, home office, flexible working hours, company kindergarten, holidays that you celebrate, internal language courses, paternal vacation, contribution to any external courses, company library, 5-year anniversary gift, gift for your wedding day and birth of a baby, extra vacation days after 3 years in company, international breakfasts and other events, reduced mobile phone tariff and bank account, Webnode Premium Plans for free, and lots of others.
- Employment: Full time
- Employment duration: Fixed period
- Contract type: Employment contract