English Customer Care Specialist

Currently, our 126 strong team is working from home to reduce the risk of infection. After the situation calms down, we want to see you in our Brno office, where we all work from.

On your first virtual day, you will talk online with our HR girls, your trainers and all colleagues from different teams. We use Microsoft Teams and other tools to make your onboarding and training smooth and easy.

After the relaxed first online day, your two-week well-rounded training will start. It is going to be about listening carefully, learning a lot of stuff and about your drive and cooperation.

Once your training is completed, you will start helping our customers.

You will have a chance to take care of our users and guide them through the process of making their own websites. Users will ask you for help mainly via email, but sometimes also on the phone or on Facebook.

The day we will be back in the office, you will get a tour of the building, you will have a lunch with your trainers and learn all operational information you might need.

We don´t need much from you.

We are looking for a native speaker of English or a person with an excellent command of the language.

We have a lot of foreigners working here. That way, you can practice your Spanish, Portuguese or Swedish by talking to your colleagues every day.

The experience in Customer Care or Marketing field is needed (or general knowledge of SEO, website building, online marketing, blogging). It will speed up your learning.

The team is waiting for you!

.... write us and we'll talk about the rest on Skype or MS Teams. 

About the job

  • Company: Webnode CZ s.r.o.
  • Address: Hlinky 995/70, Brno - Staré Brno
  • Required education: High school diploma or technical with a certificate
  • Required languages: English (Fluent, native or near-native)
  • Benefits: Garden workouts, fresh fruits in a workplace, sport challenges in Endomondo, great coffee, day off for your birthday, home office, flexible working hours, company kindergarten, holidays that you celebrate, internal language courses, paternal vacation, contribution to any external courses, company library, 5-year anniversary gift, gift for your wedding day and birth of a baby, extra vacation days after 3 years in company, international breakfasts and other events, reduced mobile phone tariff and bank account, Webnode Premium Plans for free, and lots of others.
  • Employment: Full time
  • Employment duration: Definite/Indefinite period
  • Contract type: Employment contract  

ARE YOU INTERESTED IN THIS POSITION?

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